Who is Launchpad?

Case Management: one of the problems privately-funded and state-funded programs encounter is the complex processes arising from CRM case management. However, Launchpad Case Management CRM is structured to automate these complex processes.

The Common Intake Form is foundational because it gathers essential client information. The data includes personal information, employment history, barriers of employment, skills, demographic information, licenses, certifications, and goals.

Our module then constructs a 360-degree view of the job seeker. Launchpad can predict probable outcomes, the likelihood of being hired, and suggest the subsequent actions based on the constituent’s career goals. Our system then builds and recommends a path for success for each client and can match them with providers based on their location. Additionally, it can automatically make approvals or reviews for contracts.

With features like profile notes, call logging, emailing, active history tracking, and task reminders, you can monitor the efficiency and performance of your client as they reach different milestones – project or training completion and application for the job. Finally, you can set up a follow-up meeting after the recruitment process is complete – the app does that too.

Business Services: Launchpad’s Business Services CRM gives public sector and nonprofit organizations powerful tools to help employers find and retain employees using tracking and monitoring business activity, communication, engagement, and data management. The Business Services CRM helps employers find and retain employees by capturing Employer Contacts, information on Services such as employee recruitment, job fairs, layoff aversions, Job Matching, and Incentive tracking. This enables agencies to quickly and easily help Employers meet their hiring goals and reduce turnover rate.

Focusing resources on priority industries is critical to business and economic development as well. Our Business Services CRM helps track business demographics and target industries and skills with NAICS and SOC codes and allows you to import data from trusted economic development data systems to build your database further.

Grant Management: An optional add-on feature to our Case Management CRM is our Grants and Contracts Management tool. You can automate approvals, manage documents, track grant applications, and even have forms electronically signed. Moreover, files and documents are easily accessed since they are all backed up in the cloud. You can set automatic reminders to renew some documents to ensure all your documents are up to date and in legal compliance. 

Another impressive feature of the Grants & Contract Management solution is that it gives you a single yet comprehensive visibility of grant allocations, spending, contracts, and proposals. You can set durations for funding and eligibility requirements with the Launchpad app. Also, you can monitor the performance of the grant with a set-up reporting activity.

Self-Service Employment Portals: Launchpad's Self-Service Portal is out to improve two things between your company and customers – communication and collaboration. Hence, the portals are designed to be accessible by any customer or partner at any place and time.

These portals allow job seekers, employers, training providers, and other collaborators self-service access to Case Management and Business Services. This includes the ability to upload jobs (employers), apply for jobs (job seekers), attend virtual workshops and training, and more. These portals automatically update records on the back end.

Reports, Dashboards, and Analytics: Our reports and dashboards help workforce agencies to access real-time data, analytics, and reporting tools for their workforce performance and programs like WIOA, TANF, and SNAP.

Our CRM reporting tool provides an easy drag-and-drop interface with simplified reporting across all levels and fields. Rather than have a redundant data entry and system, you can compile local, state, and federal reports on one platform. You do not need a consultant or programmer anymore to create various ad hoc reports in-house. Also, it allows you to strengthen collaboration with funders by sharing data with stakeholders and funders.