Align, Engage, Launch Outcomes
The future of government and nonprofit Workforce, Economic & Career Development will be data-driven and demand-driven. Launchpad’s Cloud, Mobile & Social CRM Platform will help you get there.
Workforce Development Cloud
Launchpad’s Workforce Development Cloud is a full featured Cloud, Mobile and Social CRM platform built specifically for Workforce Development agencies.
- People-focused instead of program specific workforce services
- Demand-driven with a full CRM system
- Provider & Partner portals for coordination
- Real time data at your fingertips
Customer Centered Case Management
Shouldn’t people be the center of focus instead of the programs? We agree. With Launchpad, manage your clients across all programs from WIOA to SNAP, E&T, and more. Have a 360-degree view of activities and status across all programs.
Business Services CRM
Increase employer penetration and be demand-driven with a full CRM system designed specifically for workforce development. Align business services regionally — track employers, contacts, jobs, placements, recruitment events, sectors, and more.
Common Intake Portal
Deliver modern, aligned workforce services to meet strategic goals by providing a single repository and intake for job seekers and data. Seamlessly integrate systems, make referrals, and view participant information.
Reporting & Analytics
Workforce Development has entered the data-driven era. Finally access and analyze your trends across all programs, partners, and providers in real time enabling you to make smarter workforce investment decisions.
Government Cloud
The Launchpad Government Cloud is certified to run on the Salesforce Government Cloud. This means you can count on a platform that’s secure, transparent, and compliant. The Salesforce Government Cloud has continually earned the industry’s top compliance standards, including FedRAMP, DoD IL2 and provisional authorization for IL4, SOC, HIPPA, and more.
Customer & Provider Portals
Deploy a virtual, mobile ready Labor Exchange, Training Provider, or Service Provider portal with clicks and not code. Launchpad Portal Communities can help you connect and deliver virtual services to job seekers, employers, service and training providers all through custom tailored portals that integrate with your case management and business service CRM.

“Launchpad enables us to manage all of our workforce development programs on a single platform.”
Tom Smith
Chief Information Officer

Economic Development Cloud
Launchpad’s Economic Development Cloud is a full featured Cloud, Mobile and Social platform built specifically for Economic Development organizations.
- Modern business recruitment, retention and expansion CRM
- One-stop business portals business service online and mobile
- Launch startups and SBE’s
- Track Real-time data including access to capital and job creation
- Align regional EDO’s while providing better tools
- Connect with workforce development
Business Recruitment & Expansion
Ditch spreadsheets and deploy a modern CRM platform to track business recruitment, retention, expansion, projects, sites, and incentives.
One-stop Business Portal
Make it easier for businesses and startups to access service, incentives and more anytime on any device with a cloud, social, and mobile business portal.
Startup & Small Business Accelerator
Accelerate business and job creation with a client centric CRM platform to track startup recruitment and incubation.
Align Regional EDO Partners
Connect your Region’s economic development organizations and provide them better tools to outreach and engage businesses.
Real-Time Data & Analytics
Track important data including access to capital, job creation, and available real-estate. Create unlimited ad-hoc reports with easy drag and drop interface.
Connect With Workforce Development
Attract employers and drive job creation by connecting with workforce development and community college partners.

What Launchpad has done is bring credibility to reporting, it’s very transparent which is critical, and it provides and delivers reporting to capture information that allows us to lobby for what we need [in economic development].
Joe Rouzan
Executive Director, Vermont Slauson Economic Development Corporation

Career & Technical Education
With over 6 million job openings, community colleges and career education are at the forefront of economic expansion. Launchpad’s Career Cloud helps career education providers manage student outcomes and employer relationships, as well as accelerate employment outcomes.
- Student training and employment tracking
- Track training and employment plans
- Engage employers and increase placement outcomes
- Provide mobile and social student portal
- Track Real-time data including access to capital and job creation
- Connect with workforce & economic development
Employer CRM
Align training programs with local employers hiring needs with a full featured employer CRM. Track skill needs, job openings, recruitment events, and more to improve placement outcomes.
Mobile & Social Student Portal
Improve access to students by providing an online student portal. Communicate directly and track students’ progress as they complete courses.
Connect With Workforce Development
Improve student referrals and tracking with workforce development partners improving collaboration.
Real-Time Data & Analytics
Access real-time data on student progress and training performance. Determine which courses have the highest job placement and wage outcomes to improve training offerings.
Job Matching and Application Tracking
Connecting the skills and abilities of students to job requirements.
Student Tracking
Improve student engagement and training outcomes with modern student tracking system designed for career development. Track course completion, employment plans, and outcomes.
My favorite feature is the job matching piece. We click the skill sets and the system automatically matches it. That real life automation and standardization excites my staff. They love using Launchpad because it takes care of half of their job which saves them time.
Bernadette Santos
San Francisco Human Services Agency
